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Before Automating Your Company’s Processes, Find Ways to Improve Them

Updated: Feb 5


As we continue to tread further into the digital age, automation technologies are becoming increasingly prevalent in the business world. One such technology that is making significant strides is Robotic Process Automation (RPA). This article will delve into the importance of improving company processes before automation and how RPA can play a pivotal role in this transformation.

Understanding Robotic Process Automation (RPA)

RPA is a technology that uses software robots or 'bots' to automate routine tasks and manual processes. These bots can interact with systems and applications in the same way that a human would, thereby increasing efficiency and reducing the risk of human error.

However, before jumping headfirst into automation, it is crucial first to streamline and improve your company's processes. After all, automating an inefficient process will only lead to automated inefficiencies.

The Importance of Process Improvement Before Automation

Before automating any process, it is essential first to analyse and improve it. This might involve eliminating unnecessary steps, simplifying complex tasks, or redesigning the process entirely. Only once this has been achieved should automation be considered.

Implementing RPA without first improving your processes can lead to a number of problems. For example, if a process is overly complicated, the bots may struggle to perform their tasks correctly. Similarly, if a process is not well-defined, the bots may not know what to do, leading to errors and inefficiencies.

How Intology Can Help

As a leading, independent business transformation consultancy, [Intology]( can assist your company in improving its processes before implementing RPA. Our team of experts will work closely with you to understand your business needs, identify areas for improvement, and design efficient, streamlined processes.

Once your processes have been optimised, we can then help you implement RPA effectively. Our goal is to ensure that your business is operating as efficiently as possible, saving you time and money.


In conclusion, while RPA offers many benefits, it is important to first improve your company's processes before implementing this technology. By doing so, you can ensure that your automation efforts are as effective and beneficial as possible.

Ready to transform your business with RPA? Contact Intology today to find out how we can help.


Q1: What is Robotic Process Automation (RPA)?

A1: RPA is a technology that uses software robots to automate routine tasks and manual processes, increasing efficiency and reducing the risk of human error.

2: Why should processes be improved before automation?

A2: Improving processes before automation ensures that you are not simply automating inefficiencies. It helps eliminate unnecessary steps, simplifying tasks, and ensuring the bots perform their tasks correctly.

Q3: How can Intology help with process improvement and RPA implementation?

A3: Intology can help by understanding your business needs, identifying areas for improvement, and designing efficient processes. Once your processes have been optimised, they can assist in implementing RPA effectively.

Q4: What are the benefits of RPA?

A4: RPA can increase efficiency, reduce the risk of human error, save time and money, and allow employees to focus on more strategic tasks.

Q5: How can I get started with Intology?

A5: You can get started by contacting Intology through their website. They offer a range of services to help businesses improve processes and implement RPA effectively.

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