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Fractional CTOTechnology
AI Strategy and Implementation for Scale-Up SaaS Business
Client: B2B SaaS Scale-Up (Confidential)
+75%
Engineering Capacity
New development capacity increase
+23pts
NPS Improvement
Following AI feature releases
18M
Series B
Fundraise where tech strategy was a key driver
The Challenge
A rapidly growing B2B SaaS company had accumulated significant technical debt while scaling from 2M to 15M ARR. Their engineering team was spending 60% of capacity on maintenance rather than new product development.
The Solution
Engaged as Fractional CTO with two parallel workstreams: a technical debt reduction programme and an AI product strategy - integrating large language models into three core product features and building the data infrastructure to support future AI capability.
Key Outcomes
- Engineering capacity on new development increased from 40% to 70% within 6 months
- Three AI-powered features shipped within 9 months
- NPS increased by 23 points following AI feature releases
- Series B fundraise of 18M completed with technology strategy as a key value driver